Legal
Privacy Policy
At Flippy Studio ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our desktop applications, plugins, and related services (collectively, the "Services").
1. Information we collect
We collect information directly from you, automatically through your use of our Services, and via trusted third-party service providers.
2. Information You Provide Directly
Account Information: Name, email address, username, password hash, and company or studio name when you create an account or subscribe to a plan.
Billing Information: Payment card details, billing address, and transaction identifiers. Note: We do not store full credit card details on our servers; payment data is securely processed by PCI-DSS compliant third-party payment processors (e.g., Stripe).
Communications & Support: Messages, bug reports, crash logs, feedback, and support inquiries sent via contact forms, email, or community channels.
3. Information Collected Automatically
Device & Technical Data: IP address, operating system version, browser type, machine architecture, hardware configuration, and system language.
Application Telemetry & Usage Metrics: Feature usage statistics, sync frequency, performance metrics, crash traces, error codes, and plugin initialization logs.
Website Analytics & Cookies: Session duration, referral source, pages viewed, interaction flow, and cookie identifiers used for website functionality and performance optimization.
4. Data security
We take reasonable steps to protect your information, but no system is 100% secure. By using our site, you acknowledge this risk.
5. Third-party services
Our website may link to external services (e.g., Framer, social media, analytics tools). We’re not responsible for the privacy practices of those platforms.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to ensure core functionality, maintain user sessions, and analyze site performance:
Essential Cookies: Necessary for account authentication, security, and payment processing.
Analytics Cookies: Help us understand user navigation patterns and aggregate traffic sources to optimize the website layout.
You can manage or disable cookies through your browser settings, though certain parts of the website may not function correctly without essential cookies.
7. Your Data Protection Rights (GDPR / CCPA / KVKK)
Depending on your jurisdiction (such as the European Economic Area, United Kingdom, California, or Turkey), you have specific statutory privacy rights:
Right to Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal records.
Right to Erasure ("Right to be Forgotten"): Request deletion of your personal account data, subject to statutory retention obligations.
Right to Restrict or Object to Processing: Object to the processing of your data for direct marketing or specific legitimate interest operations.
Right to Data Portability: Request transfer of your data to another provider in a structured, machine-readable format.
Right to Withdraw Consent: Revoke previously granted consent for specific processing activities at any time.
To exercise any of these rights, please contact our Data Protection Team at info@flippy.studio
Legal
Privacy Policy
At Flippy Studio ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our desktop applications, plugins, and related services (collectively, the "Services").
1. Information we collect
We collect information directly from you, automatically through your use of our Services, and via trusted third-party service providers.
2. Information You Provide Directly
Account Information: Name, email address, username, password hash, and company or studio name when you create an account or subscribe to a plan.
Billing Information: Payment card details, billing address, and transaction identifiers. Note: We do not store full credit card details on our servers; payment data is securely processed by PCI-DSS compliant third-party payment processors (e.g., Stripe).
Communications & Support: Messages, bug reports, crash logs, feedback, and support inquiries sent via contact forms, email, or community channels.
3. Information Collected Automatically
Device & Technical Data: IP address, operating system version, browser type, machine architecture, hardware configuration, and system language.
Application Telemetry & Usage Metrics: Feature usage statistics, sync frequency, performance metrics, crash traces, error codes, and plugin initialization logs.
Website Analytics & Cookies: Session duration, referral source, pages viewed, interaction flow, and cookie identifiers used for website functionality and performance optimization.
4. Data security
We take reasonable steps to protect your information, but no system is 100% secure. By using our site, you acknowledge this risk.
5. Third-party services
Our website may link to external services (e.g., Framer, social media, analytics tools). We’re not responsible for the privacy practices of those platforms.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to ensure core functionality, maintain user sessions, and analyze site performance:
Essential Cookies: Necessary for account authentication, security, and payment processing.
Analytics Cookies: Help us understand user navigation patterns and aggregate traffic sources to optimize the website layout.
You can manage or disable cookies through your browser settings, though certain parts of the website may not function correctly without essential cookies.
7. Your Data Protection Rights (GDPR / CCPA / KVKK)
Depending on your jurisdiction (such as the European Economic Area, United Kingdom, California, or Turkey), you have specific statutory privacy rights:
Right to Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal records.
Right to Erasure ("Right to be Forgotten"): Request deletion of your personal account data, subject to statutory retention obligations.
Right to Restrict or Object to Processing: Object to the processing of your data for direct marketing or specific legitimate interest operations.
Right to Data Portability: Request transfer of your data to another provider in a structured, machine-readable format.
Right to Withdraw Consent: Revoke previously granted consent for specific processing activities at any time.
To exercise any of these rights, please contact our Data Protection Team at info@flippy.studio